Shipping Policy

Shipping Policy for Maraya Jewelry via FedEx - Dubai Thank you for choosing Maraya Jewelry for your exquisite pieces. We understand the importance of a smooth and reliable shipping process, and we are pleased to offer shipping services through FedEx for all our orders from Dubai. 1. Order Processing:
  • All orders will be processed within 1-2 business days, excluding weekends and holidays.
  • Once your order is processed, you will receive a confirmation email with your FedEx tracking number.
2. Shipping Options:
  • We offer standard and expedited shipping options via FedEx.
  • Standard shipping usually takes 3-5 business days.
  • Expedited shipping ensures quicker delivery within 1-3 business days.
3. Shipping Rates:
  • Shipping rates are calculated based on the weight of your order and the selected shipping option.
  • You can view the shipping cost during the checkout process before finalizing your purchase.
4. International Shipping:
  • Maraya Jewelry proudly serves international customers.
  • International shipping times may vary depending on the destination, customs clearance, and other factors.
5. Customs and Duties:
  • International orders may be subject to customs duties and taxes.
  • Customers are responsible for all customs and import duties levied by the destination country.
6. Tracking Your Order:
  • Once your order has shipped, you will receive an email with a tracking number.
  • You can track your order in real-time on the FedEx website using the provided tracking information.
7. Undeliverable Packages:
  • In the event that a package is undeliverable, FedEx will make reasonable attempts to contact you.
  • It is essential to provide accurate and up-to-date contact information to ensure successful delivery.
8. Contact Information:
  • For any shipping-related inquiries or concerns, please contact us at .
  • Our customer service team will respond to your email within 1-2 business days.
9. Returns and Refunds:
  • Please refer to our Returns and Refunds Policy for information on returning items and initiating refunds.
10. Address Accuracy:
  • Customers are responsible for providing accurate shipping addresses.
  • Maraya Jewelry is not liable for delays or undelivered packages due to incorrect addresses.
By making a purchase on marayajewelry.com, you agree to abide by the terms and conditions outlined in this Shipping Policy. Thank you for choosing Maraya Jewelry. We appreciate your trust in our craftsmanship and look forward to delivering a delightful shopping experience.